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BPO/Telecaller

Published date: 2024/01/10
  • Location: Bengaluru,, Karnataka, India
Designation - BPO/TelecallerHandling Inbound and Outbound calls, following up on Enquiry, and databaseResolving customer complaints quickly and efficiently.Addressing clients' uncertainties, grievances, and suggestions on time.Obtaining and updating lists of individuals' contact details.Requires patience, persuasiveness, and persistence. Attending regular team meetings to clarify progress and performance-related expectations.Answering questions about products or the company. Most importantly, tele calling is all about building repeat business through good customer relationsAsking questions to understand customer requirements and close salesCapacity to receive critique without internalizing it.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Superb verbal communication.Overseeing the relationship with customers handled by your team.
Company Name: Client Of Teamlease

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