BPO Voice Process Executive
Published date: 2024/01/10
- Location: Gurugram, Haryana, India
Skills Required
• Minimum of 1 year of FULL-TIME work experience in Voice Process or a related field.
• Impeccable communication skills, both verbal and written.
• Patience and the ability to handle challenging customer interactions.
• Experience with CRM tools is a plus.
• Basic proficiency in Excel/Google Sheets.
• Active listening skills to understand customer needs.
• Empathy towards customers to ensure a positive customer experience.
• Strong email writing skills.
• Minimum of 1 year of FULL-TIME work experience in Voice Process or a related field.
• Impeccable communication skills, both verbal and written.
• Patience and the ability to handle challenging customer interactions.
• Experience with CRM tools is a plus.
• Basic proficiency in Excel/Google Sheets.
• Active listening skills to understand customer needs.
• Empathy towards customers to ensure a positive customer experience.
• Strong email writing skills.
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