BPO Voice Process
Published date: 2024/01/10
- Location: Hyderabad, Telangana , India
Greetings from Square Business Services.
We are Hiring Freshers For BPO Voice Process
Job Requirements:
• Basic computer skills. Good Communication skills in English and Hindi. Should be able to handle inbound calls resolving customer queries. Flexible Shifts (24/7)
• Preferred: Any Undergraduate can apply.
• 6 Day working/Rotational Week off. Female: Maximum shift till 8 PM. Male: Maximum shift till 1 AM
• Package: Fresher:
• 1.93LPA + Incentive (12,500/- Take home)1 Year Experience: 2.09LPA Incentive (13,500/- Take home)2 Years’ Experience: 2.27LPA + incentive (14,500/- Take home)
• Location: Hyderabad
Responsibilities:
• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
(Ref:www.freshersworld.com,freshersworld
We are Hiring Freshers For BPO Voice Process
Job Requirements:
• Basic computer skills. Good Communication skills in English and Hindi. Should be able to handle inbound calls resolving customer queries. Flexible Shifts (24/7)
• Preferred: Any Undergraduate can apply.
• 6 Day working/Rotational Week off. Female: Maximum shift till 8 PM. Male: Maximum shift till 1 AM
• Package: Fresher:
• 1.93LPA + Incentive (12,500/- Take home)1 Year Experience: 2.09LPA Incentive (13,500/- Take home)2 Years’ Experience: 2.27LPA + incentive (14,500/- Take home)
• Location: Hyderabad
Responsibilities:
• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
(Ref:www.freshersworld.com,freshersworld
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