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BPO Voice Process

Published date: 2024/01/10
  • Location: Hyderabad, Telangana , India
Greetings from Square Business Services.We are Hiring Freshers For BPO Voice ProcessJob Requirements: Basic computer skills. Good Communication skills in English and Hindi. Should be able to handle inbound calls resolving customer queries. Flexible Shifts (24/7)Preferred: Any Undergraduate can apply. 6 Day working/Rotational Week off. Female: Maximum shift till 8 PM. Male: Maximum shift till 1 AMPackage: Fresher: 1.93LPA + Incentive (12,500/- Take home)1 Year Experience: 2.09LPA + Incentive (13,500/- Take home)2 Years’ Experience: 2.27LPA + incentive (14,500/- Take home) Location: HyderabadResponsibilities:Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets
Company Name: Coloursquare Marketing Pvt Ltd

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