Bpo Voice Process
Published date: 2024/01/10
- Location: Channai , Tamilnadu , India
Requirements:
Graduation mandatory
150+ calls will flow every day
Hindi & English are a must
Shift time - Multiple openings (general shift/noon shift)Responsibilities:
• Answer calls professionally and provide information about products and services, and obtain details of complaints
• Identify and assess customers' needs to achieve satisfaction
• Keep records of customer interactions, transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms...
Graduation mandatory
150+ calls will flow every day
Hindi & English are a must
Shift time - Multiple openings (general shift/noon shift)Responsibilities:
• Answer calls professionally and provide information about products and services, and obtain details of complaints
• Identify and assess customers' needs to achieve satisfaction
• Keep records of customer interactions, transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms...
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