bpo voice process

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bpo voice process
M
MVS Recruitments
Gurugram, Haryana
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Full–time
Dear Candidates ,

We Need Male & Female candidates for Chat sales & Tele sales Executive profile.

Job location - Gurgaon (Near By Huda City Center Metro Station).

Salary - 18k to 25k CTC per month.

Experience - fresher can apply / minimum 6 months in voice process preferably.

6 days working and 1 Rotational week off, job timings 9:00 a.m.- 6:00 p.m,10:00 a.m.-7:00 pm.

Qualification - Any Graduate

Skills - Excellent Communication & Written skills in English, convincing skills & Good computer knowledge

Customer Focus:
Greeting all the customers and guiding them about the Lenskart as a brand
and its products.
Contact and maintain cordial relationship with existing Lenskart customers
Being dedicated to customer satisfaction and resolving any concerns that
the customer has
Understanding the telesales system and dialers to ensure that the
transactions are processed effectively and timely
Excellent negotiation skills to close sale

Product Recommendation:

Pitching the customer with an optimal selection of products based on
customer preferences
Understanding the unstated needs of the customer, asking relevant
questions, and picking the right time to pitch the recommended solutions

Achieving sales Vs. Plan & SOP adherence:

Achieving the assigned target for sales and conversion and following all
SOP's
Post making the sale, coordination with customer for any queries faced by
them and solving the same.

Personal attributes & competencies:

Ability to learn about products and services and describe/explain them to prospects
Ability to build rapport and trusting relationships
Ability to understand unstated needs of the customer and offer solutions
Clear communication and active listening skills
Ability to adapt to changing environment and openness to learn
Proactive task ownership, result-orientation, and customer-orientation
Ability to multitask and organize activities based on priority

Interested candidates with relevant experience please contact at 7428437800,8851203890.

Kindly WhatsApp your resume at 8851203890. if in case the calls get unanswered .

Regards
Hr Executive
Shweta
MVS Recruitment

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹15,000.00 - ₹25,000.00 per month

Benefits:
• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Provident Fund

Schedule:
• Day shift

Supplemental pay types:
• Joining bonus
• Performance bonus
• Shift allowance

Application Question(s):
• Can you speak good English ?

Experience:
• total work: 1 year (Preferred)

Work Location: One location

Speak with the employer
+91 8851203890