BPO Trainer Telesales

Published date: 2024/01/10
  • Location: Mumbai, Maharashtra, India
Preparing procedures and policies regarding sales techniques and appropriate agent conduct.

Scheduling and conducting training sessions on various call center topics to prepare and support new employees.

Training experienced employees on new or updated call center procedures to improve their performance.

Measuring the effectiveness of training sessions and preparing individual or team progress reports.

Call Center Trainer Requirements:

A bachelor's degree in human resources, or a related field.

At least 3 year's experience working as a call center trainer.

Excellent knowledge of sales techniques and customer service best practices.

Strong teaching abilities and mentoring skills.

Good communication, interpersonal, and conflict resolution skills.

Job Type: Freelance

Salary: ₹1,500.00 - ₹3,000.00 per day

Schedule:
• Monday to Friday

Education:
• Bachelor's (Required)

Experience:
• Tele Sales Training (Required)
• total work (Preferred)

Language:
• Hindi (Preferred)
• English (Preferred
Company Name: Training inCorporate

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