BPO Trainer

Company Description:

GetMyUni is a CollegeDekho group company.

GetMyUni is one of India’s largest college decision-making platforms in India, disrupting the college admissions space. We serve over 50M+ users annually. For more visit: www.getmyuni.com.

IELTSMaterial.com is one of the largest IELTS test prep platforms globally empowering over 1M users monthly to train for the exam and fulfill their dreams of going abroad for their study abroad education or immigration via IELTSMaterial Global Immigration Services. : https://ieltsmaterial.com

GetMyUni and IELTSMaterial are a part of the CollegeDekho Group, which is one of India’s leading Higher Education Ed Tech companies which has raised ~$50M USD from investors like Winter Capital, ETS Strategic Capital, Calega, Man Capital and ADQ..

Responsibilities
• Training the fresh Batch onboarded
• Evaluate employee performance to gauge where skills are lacking.
• Create training programs to address skill gaps in employees.
• Prepare learning materials for programs.
• Develop onboarding programs for new employees.
• Conduct surveys to gauge the effectiveness of programs.
• Research new teaching methods.
• Responsible to increase the sales number from PIP

Qualifications
• Minimum 1-2 yrs of Proven work experience as a BPO Trainer is mandatory.
• Experience in Edtech is a plus.
• Ability to manage the full training cycle, including in-person activities and web-based learning.
• Hands-on experience with e-learning platforms.
• Excellent organizational skills
• Solid communication and presentation abilities