Bpo Telecalling

Company Overview

InfoWryt Solutions LLP is a profitable pure play internet company with a strong understanding of the Indian consumer internet domain. With years of experience and a diversified business portfolio, we have emerged as one of the leading internet companies in the country. We currently have 2-10 employees and our headquarters is in Bangalore.

Job Overview

We are hiring for the role of BPO Telecalling with 1-3 years of experience. This is a junior-level position and the candidate will be responsible for handling outbound calls to potential customers, promoting our company's products or services, and providing excellent customer service. The role will be based in Bangalore and the salary range is competitive.

Qualifications and Skills
• 1-3 years of experience in BPO telecalling or similar role
• Excellent verbal communication skills
• Strong customer service skills
• Ability to handle high volume of outbound calls
• Good problem-solving skills
• Basic computer knowledge
• Ability to work in a target-driven environment
• Positive and friendly attitude
• Good organizational and time management skills

Roles and Responsibilities
• Make outbound calls to potential customers to promote our products or services
• Handle customer inquiries and provide accurate information
• Maintain a high level of professionalism and provide excellent customer service
• Assist customers in resolving any issues or complaints
• Achieve sales targets and contribute to team success
• Keep records of customer interactions and transactions
• Follow communication scripts and guidelines
• Upsell products and services to customers
• Ensure customer satisfaction and retention