BPO Telecaller

Job Description: Insurance Telesales Executive

Position Title: Insurance Telesales Executive

Department: Sales

Location: Sector 2, Noida & Pratap Nagar, Delhi

Job Type: Full-time

Reports To: Sales Manager

Job Summary:
The Insurance Telesales Executive plays a crucial role in promoting and selling insurance products over the phone. This role requires excellent communication skills, a strong sales orientation, and the ability to build and maintain relationships with potential clients. The primary responsibility is to generate leads, educate customers on insurance products, and close sales to achieve revenue targets.

Key Responsibilities:
Lead Generation:

Initiate outbound calls to potential customers from provided leads or databases.
Identify and qualify prospective customers interested in insurance products.
Maintain accurate and up-to-date records of leads and customer interactions in the CRM system.

Product Knowledge:

Acquire in-depth knowledge of various insurance products and services offered by the company.
Clearly communicate policy features, benefits, and terms to potential customers.
Stay informed about industry trends, regulations, and competitors' offerings.

Customer Education:

Explain insurance coverage options to customers, addressing their individual needs and concerns.
Provide information on premium payments, policy renewals, and claims processes.
Answer customer queries and resolve objections to facilitate the sales process.

Sales Pitch and Closing:

Develop effective sales pitches tailored to the needs of each customer.
Overcome objections and persuade customers to purchase insurance policies.
Close sales deals and achieve individual and team sales targets.

Relationship Building:

Build and maintain strong relationships with customers to foster trust and loyalty.
Follow up with customers to ensure satisfaction, address concerns, and encourage policy renewals.

Compliance and Documentation:

Ensure compliance with all regulatory requirements and company policies.
Complete and maintain accurate documentation of sales transactions and customer interactions.

Reporting:

Provide regular reports on sales activities, achievements, and challenges to the Sales Manager.
Participate in sales meetings and training sessions to enhance skills and knowledge.

Qualifications and Skills:

Proven experience in telesales, preferably in the insurance industry.
Excellent communication and interpersonal skills.
Strong persuasive and negotiation abilities.
Goal-oriented with a focus on achieving sales targets.
Familiarity with CRM software and basic computer skills.
Knowledge of insurance products, policies, and industry regulations.
Ability to work independently and as part of a team.
High level of integrity and professionalism.

Education and Experience:

High school diploma or equivalent; Bachelor's degree is a plus.
Previous experience in insurance sales or a related field is highly desirable.

Benefits:

Competitive salary and commission structure.
Ongoing training and professional development opportunities.
Advancement opportunities within the company.

More about this BPO Telecaller job

Smc Insurance is aggressively hiring for the job profile of BPO Telecaller at Delhi-NCR in Noida Sector 15 locality. Kindly go through the FAQs below to get all answers related to the given job.

1. How much salary can I expect?

Ans. You can expect a minimum salary of 11,000 INR and can go up to 16,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for this job?

Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

3. Is there any specific skill required for this job?

Ans. The candidate should have Thoda English skills and sound communication skills for this job.

4. Who can apply for this job?

Ans. Both Male and Female candidates can apply for this job.

5. Is it a work from home job?

Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

6. Are there any charges or deposits required while applying for the role or while joining?

Ans. No work-related deposit needs to be made during your employment with the company.

7. How can I apply for this job?

Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

8. What is the last date to apply?

Ans. The last date to apply for this job is 29-Dec-2023.

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