bpo telecaller
Published date: 2024/01/10
- Location: Bengaluru , Karnataka, India
Job Summary:
We are seeking a skilled and motivated BPO Executive to join our dynamic team. As a BPO Executive, you will be responsible for providing exceptional customer support and assistance to our clients. Your role will involve handling customer inquiries, resolving issues, and ensuring customer satisfaction. If you have excellent communication skills, a customer-centric approach, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:
Respond promptly and professionally to customer inquiries, concerns, and complaints via phone, email, or chat.
Provide accurate and efficient solutions to ensure a positive customer experience.
Troubleshoot and resolve customer issues effectively, escalating complex problems when necessary.
Develop a comprehensive understanding of our company's products, services, and processes.
Enter and update customer information and interactions in the company's database or CRM system.
Collaborate with internal teams to ensure prompt and effective resolution of customer issues.
Adhere to quality standards and processes to deliver consistent and excellent customer service.
Manage multiple tasks simultaneously and prioritize effectively to meet individual and team targets.
Stay updated with industry trends, product knowledge, and customer service best practices.
Job Type: Full-time
Salary: From ₹15,000.00 per year
Schedule:
Day shift
Ability to commute/relocate:
Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
We are seeking a skilled and motivated BPO Executive to join our dynamic team. As a BPO Executive, you will be responsible for providing exceptional customer support and assistance to our clients. Your role will involve handling customer inquiries, resolving issues, and ensuring customer satisfaction. If you have excellent communication skills, a customer-centric approach, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:
Respond promptly and professionally to customer inquiries, concerns, and complaints via phone, email, or chat.
Provide accurate and efficient solutions to ensure a positive customer experience.
Troubleshoot and resolve customer issues effectively, escalating complex problems when necessary.
Develop a comprehensive understanding of our company's products, services, and processes.
Enter and update customer information and interactions in the company's database or CRM system.
Collaborate with internal teams to ensure prompt and effective resolution of customer issues.
Adhere to quality standards and processes to deliver consistent and excellent customer service.
Manage multiple tasks simultaneously and prioritize effectively to meet individual and team targets.
Stay updated with industry trends, product knowledge, and customer service best practices.
Job Type: Full-time
Salary: From ₹15,000.00 per year
Schedule:
Day shift
Ability to commute/relocate:
Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
0 page views
Related listings
-
Ecommerce ExecutiveCustomer Care Executivemplement innovative digital marketing strategies and campaigns • Measure and report performance of digital campaigns • Improve social media presence of the company • Identify trends and optimize spends based on insights 1. Working on catalog manageme...2026/11/09
-
Digital Marketing ExecutiveCustomer Care ExecutiveIdentify trends and insights Allocate marketing investments Plan and direct marketing campaigns Manage an organization's website and maintain it, keeping best practices in mind Optimize content for the website and social media platforms Work with var...2026/11/09
-
Customer Service ExecutiveCustomer Care ExecutiveWe are hiring Customer Service Executive for one of our clients in the Bangalore Location. Location: Bangalore( Onsite) Experience: 6 Month to 1 year. Position: 1 openings Designation: Partner Success Manager Role Description • Responsible for collec...2026/11/08