Bpo telecaller

Position Title: Telesales Executive/Customer service Executive.

Location: Mumbai (Thane)

About Jai Kisan:

Jai Kisan was founded with the vision of making financial inclusion a reality for rural individuals and

businesses. Jai Kisan today provides digital financial services starting with credit for online and offline, income generating, rural commerce transactions.

Informal credit by the merchant or seller is an expectation for customers and not a value-added service in rural India. Lack of formalized credit poses a dire and imperative challenge for rural businesses to grow. Jai Kisan has leveraged the captive relationship between the business and the farmer and rural individuals in a B2B2C manner to deploy credit to farmers and rural individuals in a sustainable manner working with 700+ organized and unorganized entities in the space with a cumulative customer base of over 1.5 lakh rural individuals including farmers. Jai Kisan has raised $4mn in pre series A

(2020) and $30mn in series A funding (2021) led by marquee institutional financial investors (Mirae

Asset, Blume and Arkam, amongst others) and strategic investors (NABARD and Syngenta).

The Jai Kisan team is dedicated towards executing our mission and is passionate towards supporting the transformation of rural India. Entrepreneurism and passion with a drive for results are core values we seek in every member of our team. In fact, we are happy to share we won the prestigious IFTA 2021

Award for Financial Inclusion Initiative of the Year. Our diverse team comes with a varied industry experience from private equity to management consultancy to capital markets, working towards building a franchise that delivers sustainable financing to rural India.

This is a high-growth role with an opportunity to gain exposure to and expertise in multiple areas such as Sales and Product. The candidate gets to work with multiple teams and develop a wholistic understanding of the organization.

Job Description

You will report to the Inside Sales -Manager. Your responsibilities will be selling products & services of the company over the phone & assisting the supervisor in managing the team in his absence. The objective of this position is to deliver monthly sales targets while keeping quality and customer satisfaction at expected levels.

Key Activities
• Calling potential/existing customers & selling them the company's product & services.
• Updating the CRM with call results.
• Timely follow-up with clients to ensure better conversion.
• Managing the relationship with the customers even after the product/service is sold.
• Deliver required login hours, talk time & maintain wrap time within the specified targets.
• Overachieve daily/weekly & monthly targets.
• Apply the feedback delivered by quality specialist, trainer & team leader.
• Taking sup calls & converting the leads for new hires.

Essentials to this role
• Good Analytical, Organizational, and Communication skills.
• Ability to work under pressure in a high churning environment and deliver quality output on time.
• Should be a quick learner.

Qualifications
• Undergraduate & above.
• 2 -3 years’ experience in Inside Sales/Telesales preferably from the Insurance domain.
• Fluent in Hindi & Marati, manageable English is ok

Extremely confidential. For intended recipient only.

Job Type: Full-time

Salary: ₹15,000.00 - ₹23,000.00 per month

Schedule:
• Day shift
• Morning shift

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:
• Hindi, marati (Preferred)
• English manageable (Preferred)

Speak with the employer
+91 8073185569