BPO Telecaller

Providing customers with information on products, services & offers • Take calls from customers and do outbound calling • Identifying customer needs • Taking customer calls and solving queries Non Voice – Good Typing + English Voice – Good English + Hindi Location - GIVA Jewellery, 3rd Floor, Magnum Vista Building, opp. KSIT College, near KSIT College, Raghuvanahalli, Bengaluru, Karnataka 560062 Requirement 6 days with rotational off Operational Hours - 10 AM to 7:00 PM Shift Hours - 9 hour and 8 hours production Salary – 18K CTC Fresher and 21K CTC Experienced Education - Graduate / Undergrad Skillset - Maintaining a positive, empathetic and professional attitude toward customers at all times - Responding promptly to customer queries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Knowing our products inside and out so that you can answer questions - Processing orders, applications, and requests - Keeping records of customer interactions, transactions, comments and complaints. - Communicating and coordinating with colleagues as necessary - Providing feedback on the efficiency of the customer service process - Ensure customer satisfaction and provide professional customer support • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience. More about this BPO Telecaller job Please go through the FAQs to get all answers related to the given BPO Telecaller job • What is the eligibility criteria to apply for this BPO Telecaller job? Ans: The candidate should be 12th Pass and above with 0 - 6+ years Experience • How much salary can I expect for this job role? Ans: You can expect a salary of 17,000 - 20,000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore. • How many working days are there for this BPO Telecaller job? Ans: This BPO Telecaller job will have 6 working days. • Are there any charges applicable while applying or joining this BPO Telecaller job? Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Dezire HR Services. • Is it a work from home job? Ans: No, it’s not a work from home job and can't be done online. • How many openings are there for this BPO Telecaller role? Ans: There is an immediate opening of 30 BPO Telecaller at Dezire HR Services. • Who can apply for this job? Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job. • What are the timings of this BPO Telecaller job? Ans: This BPO Telecaller job has Day Shift. Candidates can call HR for more info