BPO Tele caller

Operator Job Description: (Note: ONLY FEMALES)

 Answer calls and route it to the appropriate department / salesperson

 Gather information regarding the queries and log it on a daily basis  Maintain the sheet of all the incoming calls and clients’ data and inquiries and keep the record in the system

 Monitor the website’s inquiries and take the inquiry form from the web with the complete details to enter in the Sales Department chat group

 Enter the inquiries in the CRM and assign to each salesperson with proper queuing

 Track the leads from the website, webchat, and phone calls and make sure it is entered in the CRM

 Responsible for handling the webchat and collect the initial information of the client’s queries throughout the conversation

 Attend to every chat in the web to guarantee that proper communication and prompt response are being initiated to all the customers entering the website Key Skills:

 Multitasker

 Excellent communication skills (voice and non-voice)

 Customer service skills  Ability to keep calm and patient in stressful situations and irate calls

 Customer focused and detail oriented  Prompt response with positive tone of voice Job Type: Full-time Salary: ₹20,000.00 per month Ability to commute/relocate:
• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Required)

Experience:
• Technical support: 1 year (Preferred)
• tele sales: 1 year (Required)
• total work: 1 year (Preferred)

Language:
• Hindi (Required)
• English (Required)

Job Type: Full-time

Salary: ₹15,000.00 per month

Schedule:
• Day shift

Ability to commute/relocate:
• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Required)

Experience:
• Technical support: 1 year (Preferred)
• BPO tele calling: 1 year (Required)
• total work: 1 year (Preferred)

Language:
• Hindi (Required)
• English (Required)

Work Location: In person

Speak with the employer
+91 9182480242
Expected Start Date: 01/05/2023