BPO Team Leader
Published date: 2024/01/10
- Location: Aurangabad, Maharashtra, India
Responsibilities
· Create an inspiring team environment with an open communication culture
· Set clear team goals
· Delegate tasks and set deadlines
· Oversee day-to-day operation
· Monitor team performance and report on metrics
· Motivate team members
· Discover training needs and provide coaching
· Listen to team members’ feedback and resolve any issues or conflicts
· Recognize high performance and reward accomplishments
· Encourage creativity and risk-taking
· Suggest and organize team building activities
Requirements and skills
· Proven work experience as a team leader or supervisor
· In-depth knowledge of performance metrics
· Good PC skills, especially MS Excel
· Excellent communication and leadership skills
· Organizational and time-management skills
· Decision-making skills
· Degree in Management or training in team leading is a plus
Job Types: Full-time.
Shift - Day Shift
Education – Master’s Holder
Experience – 3+ year
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Supplemental pay types:
Overtime pay
Ability to commute/relocate:
Aurangabad, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 3 years (Required)
Speak with the employer
+91-XXXXXXXXXX
· Create an inspiring team environment with an open communication culture
· Set clear team goals
· Delegate tasks and set deadlines
· Oversee day-to-day operation
· Monitor team performance and report on metrics
· Motivate team members
· Discover training needs and provide coaching
· Listen to team members’ feedback and resolve any issues or conflicts
· Recognize high performance and reward accomplishments
· Encourage creativity and risk-taking
· Suggest and organize team building activities
Requirements and skills
· Proven work experience as a team leader or supervisor
· In-depth knowledge of performance metrics
· Good PC skills, especially MS Excel
· Excellent communication and leadership skills
· Organizational and time-management skills
· Decision-making skills
· Degree in Management or training in team leading is a plus
Job Types: Full-time.
Shift - Day Shift
Education – Master’s Holder
Experience – 3+ year
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Supplemental pay types:
Overtime pay
Ability to commute/relocate:
Aurangabad, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 3 years (Required)
Speak with the employer
+91-XXXXXXXXXX
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