Bpo Team Leader
Published date: 2024/01/10
- Location: Kolkata, West Bengal, India
Provide information of Products / Services / Offers to customers.
• Handling inbound calls & outbound calls
• Understand customer need
• Solve customers’ query over the phone
EXP : Overall 5 Year & TL 2 Years Min (Voice Process)
EXP : Overall 3 Year & TL 2 Years Min (NV Process)
• Must have excellent product knowledge
• Should have the maturity and experience to manage his/her team members and serve as a strong second line
• Should have the required expertise and analytical skills to provide...
• Handling inbound calls & outbound calls
• Understand customer need
• Solve customers’ query over the phone
EXP : Overall 5 Year & TL 2 Years Min (Voice Process)
EXP : Overall 3 Year & TL 2 Years Min (NV Process)
• Must have excellent product knowledge
• Should have the maturity and experience to manage his/her team members and serve as a strong second line
• Should have the required expertise and analytical skills to provide...
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