Bpo Team Leader

TEAM LEADER – Domestic BPO – Outbound Voice
Candidate must have voice process Outbound customer service/TL, any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably NGO domain. Should have Hands-on experience in Team management and KPIs
 Preparing daily workloads for staff & coordinating the daily allocation of work.
 Motivating the team to achieve high standards and KPI targets.
 Dealing with and resolving problems and issues which arise.
 Mentoring and training up junior and new staff.
 Monitoring & reporting on standards & performance targets.
 Arranging & chairing weekly team meetings, focusing on targets & achievements.
 Implementing new initiatives
 Involved in the recruitment of new staff
 Praise team members and create a positive working environment
 Ensuring all administrative and IT records are entered and updated
correctly.
 Providing prompt and accurate information on individual performance.
Note: Work from Office and Face to Face interview
Job Type: Full-time
Salary: ₹30,000.00 - ₹35,000.00 per month
Day Shift – 9:30-5.30
Mon – Sat
• Location : Koramangala, Bangalore
• Good in english
• Qualification : Any Graduates/ Undergraduates
• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Bpo Team Leader job
Please go through the FAQs to get all answers related to the given Bpo Team Leader job
• What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be All Education levels with 2 - 6+ years Experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of 25,000 - 30,000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
• How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 6 working days.
• Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Swiss Emmaus Leprosy Relief Work India.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 2 Bpo Team Leader at Swiss Emmaus Leprosy Relief Work India.
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Day Shift.

Candidates can call HR for more info