BPO Team Lead
Published date: 2026/11/08
- Location: Gurugram , Haryana, India
Apply
BPO Team Lead
NTT Data
Gurugram, Haryana
Apply
9 hours agoFull–time
• Job Description
• Create templates for data collection and reporting.
• Reports Automation.
• Interpretation of raw data, analyzing results using statistical techniques and provide real time reports.
• Understanding of forecast and capacity plan.
• Providing variance between forecast and actuals.
• Understanding of terms such as shrinkage, attrition and leakage and should also be clear with calculation of all the terms.
• Understanding of P&L and financial analytics.
• Skills
• MS Office Excel, Word, Access, Macros.
• Good communication skills.
• Analytical blend of mind.
• Must be capable of working with all levels of the organization in capturing, managing and communicating metrics.
• Should be good in preparation of PPT and data representation skills.
• Experience
• Overall, 5 + years of experience in WFM and MIS.
• BPO background would be an added advantage
BPO Team Lead
NTT Data
Gurugram, Haryana
Apply
9 hours agoFull–time
• Job Description
• Create templates for data collection and reporting.
• Reports Automation.
• Interpretation of raw data, analyzing results using statistical techniques and provide real time reports.
• Understanding of forecast and capacity plan.
• Providing variance between forecast and actuals.
• Understanding of terms such as shrinkage, attrition and leakage and should also be clear with calculation of all the terms.
• Understanding of P&L and financial analytics.
• Skills
• MS Office Excel, Word, Access, Macros.
• Good communication skills.
• Analytical blend of mind.
• Must be capable of working with all levels of the organization in capturing, managing and communicating metrics.
• Should be good in preparation of PPT and data representation skills.
• Experience
• Overall, 5 + years of experience in WFM and MIS.
• BPO background would be an added advantage
0 page views
Related listings
-
US Process BPO International Executive For...BPOInternational BPO Sales ProcessFresher with Excellent English speaking can applyOpen For Night Shift5 day's working meal facilitiesFresher sal 15k to 20 kUS Loan sales sal upto 40 K Only Experienced CandidatesShare your updated CV only on WhatsApp or...2026/11/08
-
BPO - Hiring For Non Voice ( Email & Chat) Process -2.64...BPOBPO - Hiring For Non Voice (Email & Chat) Process - 2.64 LPA -GGN Fresher/Grad/UG's OR Max. 6 months exp. In any domain Can Apply. NO BE / B.TECH 24/7 Shifts 5 days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com2026/11/08
-
Customer Service Representative ( CAPTIVE UNIT)BPOQualifications: Aleast 1 - 7 years of work experience in International BPO Calling. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work. Contact: Nikita 70424227702026/11/08