BPO Supervisor
Published date: 2024/01/10
- Location: Chennai, Tamil Nadu, India
In this position you need to :
• Supervises team ensuring highest quality of service is provided to clients.
• Monitors performance of team and reports results and issues to higher-level leadership.
• Assists team with escalated client or account issues.
• Manages the hiring, staffing, and maintaining of a diverse and effective workforce.
• Responsible for career development / planning, performance and pay discussions of team members.
• Interacts with clients and internal departments to resolve...
• Supervises team ensuring highest quality of service is provided to clients.
• Monitors performance of team and reports results and issues to higher-level leadership.
• Assists team with escalated client or account issues.
• Manages the hiring, staffing, and maintaining of a diverse and effective workforce.
• Responsible for career development / planning, performance and pay discussions of team members.
• Interacts with clients and internal departments to resolve...
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