Bpo | Operations Manager | Indore
Published date: 2024/01/10
- Location: Indore, Madhya Pradesh, India
Job Title : Operations Manager City : Indore, Madhya Pradesh, India Description: * Develop objectives for the day-to-day activities, Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) * Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) * Assume responsibility of budgeting and tracking expenses. * Hire, coach and provide training to personnel to maintain high customer service standards * Monitor and...
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