Bpo Non Voice Process Executive / Freshers
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Job description
Minimum Qualification Criteria:-
1. Graduate Fresher & under graduate can apply.
2. Fresher and experience can apply.
3. Agent should be flexible to work in 24/7 Environment.
Desirable qualifications:
1. Excellent Communication skills (Written/Verbal) is the foremost priority.
2. Good customer service skills & should display good analytical abilities
3. Prior experience in BPO voice process is a must.
4. Comfortable with 24x7 shift.
Job Responsibilities:
1. Provide splendid customer services to customers in a friendly and courteous manner at all times.
2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
6. Ensure that customers confidential information is properly protected and only used for official purposes.
Industry Type: Real Estate
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
PG: Any Postgraduate
Minimum Qualification Criteria:-
1. Graduate Fresher & under graduate can apply.
2. Fresher and experience can apply.
3. Agent should be flexible to work in 24/7 Environment.
Desirable qualifications:
1. Excellent Communication skills (Written/Verbal) is the foremost priority.
2. Good customer service skills & should display good analytical abilities
3. Prior experience in BPO voice process is a must.
4. Comfortable with 24x7 shift.
Job Responsibilities:
1. Provide splendid customer services to customers in a friendly and courteous manner at all times.
2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
6. Ensure that customers confidential information is properly protected and only used for official purposes.
Industry Type: Real Estate
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
PG: Any Postgraduate
0 page views
Related listings
-
Physics TeacherBPOJob Description: We are searching for a capable and trustworthy Physics teacher to join our excellent faculty group. The teacher’s responsibilities include developing interesting lesson plans and curricula, collaborating with other teachers, completi...2026/11/10
-
Cloud EngineerBPOMinimum 5 years of technical experience 3+ years relevant experience in Terraform, Azure cloud, AKS(Azure Kubernetes services)2026/11/10
-
.Net Core Developer - 4-5Yrs - Bangalore,BPOLocation: Bangalore, Pune, Mumbai, Nashik Responsibilities Implement product features that are secure, scalable, robust and easy to implement and maintain. Work independently within self-organizing Agile teams. Plan and identify solutions and risks i...2026/11/10