bpo non voice
Published date: 2024/01/10
- Location: Bangalore, Karnataka, India
Job description
• Customer contacts consist of general questions regarding their current orders, offer, policies and
products on the Ecommerce websites. Agents are expected to review the account, answer the
customers questions and resolve any issues based on ticketing systems
• Primary role of the Customer Service Representative is supporting our account’s customer base
and to handle a high volume of mails and calls in a professional and courteous manner. Mails and
Calls come from a variety of sources and customers from across India.
Skill Requirement
• Ability to communicate clearly both written and verbal in English with both internal and
external customers
• Ability to clearly understand and address customer issues appropriately
• Excellent composition skills - ability to compose grammatically correct, concise, and accurate
written responses in English
• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft
Excel, and Internet browsers
Job Types: Full-time, Regular / Permanent
Salary: ₹18,000.00 - ₹21,000.00 per month
Schedule:
• Day shift
Work Location: One location
Speak with the employer
+91 9876543210
• Customer contacts consist of general questions regarding their current orders, offer, policies and
products on the Ecommerce websites. Agents are expected to review the account, answer the
customers questions and resolve any issues based on ticketing systems
• Primary role of the Customer Service Representative is supporting our account’s customer base
and to handle a high volume of mails and calls in a professional and courteous manner. Mails and
Calls come from a variety of sources and customers from across India.
Skill Requirement
• Ability to communicate clearly both written and verbal in English with both internal and
external customers
• Ability to clearly understand and address customer issues appropriately
• Excellent composition skills - ability to compose grammatically correct, concise, and accurate
written responses in English
• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft
Excel, and Internet browsers
Job Types: Full-time, Regular / Permanent
Salary: ₹18,000.00 - ₹21,000.00 per month
Schedule:
• Day shift
Work Location: One location
Speak with the employer
+91 9876543210
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