BPO-NETFLIX Voice
Published date: 2026/11/06
- Location: Mumbai, Maharashtra, India
Roles & Responsibilities:
Manage large amounts of incoming phone calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Education and skills required:
• HSC/Graduates with minimum 6 months of BPO customer service experience Mandatory
• Good customer service skills and phone etiquette skills
• An understanding of basic computer tools, smart TV's, Modem , Routers
• Shift timings: 24*7 rotational shifts, 5 days working, Rotational offs (No fixed Saturday/Sunday offs)
• Ready to work from office
• Linguistic Requirement: Tamil or Telugu speaking with excellent English communication skills
• Candidates coming to office on day 1 should be vaccinated with at least 1 dose of any COVID vaccine
Manage large amounts of incoming phone calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Education and skills required:
• HSC/Graduates with minimum 6 months of BPO customer service experience Mandatory
• Good customer service skills and phone etiquette skills
• An understanding of basic computer tools, smart TV's, Modem , Routers
• Shift timings: 24*7 rotational shifts, 5 days working, Rotational offs (No fixed Saturday/Sunday offs)
• Ready to work from office
• Linguistic Requirement: Tamil or Telugu speaking with excellent English communication skills
• Candidates coming to office on day 1 should be vaccinated with at least 1 dose of any COVID vaccine
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