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BPO Manager

Published date: 2026/11/06
  • Location: Chennai, Tamil Nadu, India
Job Details • Provides inputs based on data analysis for process improvements using Six Sigma (Green Belt Tools), PCMM, Lean Tools. • Accurately reports required data for Six Sigma, Lean, PCMM projects, and management KPIs specific to the Banking domain. • Lead quality assurance team, drive QA reviews adherence, ensure compliance to customer policies, ensure knowledge base is updated, etc. • Ensure the delivery compliance with ISO 9001 Standard requirements and support for internal and external...
Company Name: NTT DATA Services

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