Bpo Jobs In Thane

Bpo call centre

Full Job Description

LOCATION:THANE /SANPADA/VASHI/VIDYAVIHAR.

COMPANY:
• Metropolis (Inbound process) /
• ICICI SECURITIES/
• IDFC PL/
• Bajaj Electricals/
• Godrej premium.
• Domestic (Healthcare)

we are looking for candidates to join us as soon as possible for many high-end clients . This is for anyone who are would like to join BPO industry , from chat process or voice process , inbound and outbound process for our domestic and international companies .

A BPO executive has many tasks where the most important out of many is to ensure client or the customer’s satisfaction.

Responsibilities
• The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
• He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Skills:
• Should have good Oral and written communication.
• An effective communicator, probably fluid with what he/she is speaking.
• Should be a computer literate.
• Should be flexible enough to adapt to any environment or changes happening in the sector.
• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
• Should also have a clear view of what the current market trend is.

Experience :

FRESHER / EXPERIENCE.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹15,000.00 – ₹40,000.00 per month

Benefits:
• Flexible schedule

Schedule:
• Day shift
• Evening shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
• Which process are you applying for ?

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• tele sales (Preferred)
• total work (Preferred)

Language:
• Hindi, ENGLISH (Required)

Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Willingness to travel:
• 100% (Preferred