Bpo Jobs

Job description**

We are looking Agents for voice process
- Freshers with exceptional communication Skills are welcomed.
- Training will be provided
- 5 Days working
• *Responsibilities**
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Ask questions to understand customer requirements and grievances.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to ensure Customer Satisfaction.
- Keep records of calls and note useful information.

Speak with the employer
+91 7888490906
• *Job Types**: Full-time, Regular / Permanent
• *Salary**: ₹18,000.00 - ₹23,000.00 per month
• *Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
• *Education**:

- Bachelor's (required)
• *Experience**:

- Customer support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
• *Language**:

- English (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
• *Speak with the employer**
+91 9646969705
• *Salary**: ₹18,241.38 - ₹30,301.69 per month
• *Benefits**:

- Food provided
- Health insurance

Schedule:

- Monday to Friday
- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
• *Education**:

- Bachelor's (preferred)
• *Experience**:

- total work: 1 year (preferred)
• *Language**:

- English (preferred)
• *Speak with the employer**
+91 9646969705