BPO - Jaipur, India
Published date: 2024/01/10
- Location: jai, Rajasthan, India
Company Overview
Cognia Technologies LLP, a leading company in the BPO industry, is looking for a Call Center Executive to join our team in Jaipur. With our expertise and commitment to excellence, we strive to deliver exceptional customer service and satisfaction to our clients.
Role And Responsibilities
Handle incoming calls from customers and provide assistance in resolving their queries and issues
Maintain accurate and detailed records of all customer interactions
Follow communication procedures, guidelines, and scripts to ensure consistent customer service
Identify and escalate priority issues to the appropriate department or team member
Collaborate with team members to achieve individual and team targets
Candidate Qualifications
Intermediate qualification
Minimum 6 months of relevant experience
Required Skills
Excellent communication skills in Hindi and English languages
Contact Us: Interested applicants or any references can kindly reach us at Mobile/WhatsApp Talent Acquisition - Haarshika 8179414187Skills: telesales,communication skills in hindi,english commmunication skils,telemarketing,communication skills in english
Cognia Technologies LLP, a leading company in the BPO industry, is looking for a Call Center Executive to join our team in Jaipur. With our expertise and commitment to excellence, we strive to deliver exceptional customer service and satisfaction to our clients.
Role And Responsibilities
Handle incoming calls from customers and provide assistance in resolving their queries and issues
Maintain accurate and detailed records of all customer interactions
Follow communication procedures, guidelines, and scripts to ensure consistent customer service
Identify and escalate priority issues to the appropriate department or team member
Collaborate with team members to achieve individual and team targets
Candidate Qualifications
Intermediate qualification
Minimum 6 months of relevant experience
Required Skills
Excellent communication skills in Hindi and English languages
Contact Us: Interested applicants or any references can kindly reach us at Mobile/WhatsApp Talent Acquisition - Haarshika 8179414187Skills: telesales,communication skills in hindi,english commmunication skils,telemarketing,communication skills in english
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