BPO Executive

Job DescriptionJob description Job description Dear candidate, We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs, also who are able to join immediately

Roles & Responsibilities:
• Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary. Empathize with and prioritize customer needs, and communicate with stakeholders to resolve customer queries. Act as an interface between customers and external service partners in order to identify possible causes, solve problems etc. Update our internal databases timely with information about technical queries, conversation highlights, remarks etc. with prospects/customers in a comprehensible way.

Qualifications:
- - 10th passed out / Graduate Freshers / Under graduate with minimum 1 year exp into BPO
• 10th passed out / Graduate Freshers / Under graduate with minimum 1 year exp into BPO Excellent and fluent communication skills to 3 year Experience in Customer Support / Banking support

Additional Information:
• International Voice Process
• 24*7 Rotational shift
• 5 days working
• Salary ( Freshers -18k Take Home , Experienced
• 39k Take Home )
• Location
• Bangalore Venue : JOBZIO MANPOWER #1/2, 2ND Floor ,GS Park, Infantry Park road Tasker Town, Bangalore Contact Details : HR Zoya Phone
• hidden_mobile Interview Days
• Monday to Saturday Timings
• 9: 30 am to 2:00 pm