BPO Executive
Published date: 2026/11/08
- Location: Chennai, Tamil Nadu, India
Smartfusion is a leader in Recruitment placements and training provider and employment agency in staffing and supplying manpower to different industries such as IT, ITES, NON-IT, Core companies etc
The Role
Your Responsibilities will include :
• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
Skills Required :
• You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong team player who can manage multiple stakeholders
What's on Offer?
• Opportunity within a company with a solid track record of performance
• Leadership Role
• Flexible working options
The Role
Your Responsibilities will include :
• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
Skills Required :
• You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong team player who can manage multiple stakeholders
What's on Offer?
• Opportunity within a company with a solid track record of performance
• Leadership Role
• Flexible working options
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