Bpo Executive
Published date: 2026/11/08
- Location: Bangalore, Karnataka, India
Greetings, we have job opening for fresher who want to make there carrier in BPO Free Job Placement For more information Contact HR Divya @ 9513644110 Email to :- [HIDDEN TEXT] Roles and Responsibilities : • Respond to customer queries in a timely and accurate way, via phone, email or chat • Identify customer needs and help customers use specific features • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) • Update our internal databases with information about technical issues and useful discussions with customers • Monitor customer complaints on social media and reach out to provide assistance • Share feature requests and effective workarounds with team members. • Inform customers about new features and functionalities • Follow up with customers to ensure their technical issues are resolved • Gather customer feedback and share with our Product, Sales and Marketing teams • Assist in training junior Customer Support Representatives. Requirements and Skills: • Experience as a Customer Support Specialist or similar CS role • Familiarity with our industry is a plus • Understanding of how CRM systems work • Excellent communication and problem-solving skills • Multi-tasking abilities • Min 10th/12th Pass / Any Graduates • Attractive incentive policy For more information Contact HR Divya @ 9513644110 Email to :- [HIDDEN TEXT] Please do refer your friends those who are looking for MNC BPO jobs
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