BPO Executive

Published date: 2026/11/06
  • Location: Pune, Maharashtra, India
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹17,000.00 - ₹32,000.00 per month

Benefits:
• Flexible schedule

Schedule:
• Morning shift

Ability to commute/relocate:
• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 1 year (Preferred)

Language:
• English (Preferred
Company Name: Hiphonic Pvt Ltd

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