BPO English Calling

Job Description: Title – Customer Support Representative Location – Mumbai, Bangalore No of position – 45 Qualification – Graduates & Undergraduates (with International Voice Exp) with excellent English communication skills Salary – 25K – 40K CTC Gender – Male/ Female both Other Benefits – PF entitlement, Cab facility is provided by the company. Working hours & days – Night Shift (UK/ US shift), Rotational work week” (Should be flexible to work for 6 day a week as per business requirement) Interview rounds – CX Screening >> Versant (58 & above) >> CD >> Ops Documents required – 1. Aadhar card (front & back) 2. Highest Qualification marksheet (All semester marks cards/overall marks card if available) 3. Bank passbook 4. PAN card 5. Photo Roles and Responsibilities – International Voice Process In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. Candidate expected interactions are within Candidate team and direct supervisor. Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work. Candidate will need to be well versed with basic statistics and terms involved in the day- to-day business and use it while discussing with stakeholders. Candidate will be required to help with the overall team's workload by managing Candidate deliverables and help the team when required. The candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work

Job Types: Full-time, Permanent, Fresher

Salary: ₹15,000.00 - ₹35,000.00 per month

Benefits:
• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off

Schedule:
• Day shift
• Evening shift
• Fixed shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• UK shift
• US shift

Supplemental pay types:
• Joining bonus
• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus

Ability to commute/relocate:
• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 1 year (Required)

Work Location: In person