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BPO Domestic/International

Published date: 2026/11/08
  • Location: Bangalore, Karnataka, India
Roles and Responsibilities : • Respond to customer queries in a timely and accurate way, via phone, email or chat • Identify customer needs and help customers use specific features • Update our internal databases with information about technical issues and useful discussions with customers. • Monitor customer complaints on social media and reach out to provide assistance • Share feature requests and effective workarounds with team members. • Inform customers about new features and functionalities • Gather customer feedback and share with our Product, Sales and Marketing teams • Assist in training junior Customer Support Representatives. • Candidate should possess excellent oral and written communication skills • Candidate with good customer service skills would be preferred (Ref:www.freshersworld.com,freshersworld
Company Name: Black And White Business Solutions

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