BPO - Customer support / Voice process Ecommerce (Kolkata)

Published date: 2024/01/10
  • Location: Kolkata, West Bengal, India
Job Description
Looking For Fresher & Experience Candidates in a Renowned BPO Client @Kolkata Work from office.

Our Client operates as a business services provider firm.

The Company provides business outsourcing and back office support solutions in banking, finance, telecom, health care, travel, hospitality, retail, consumer goods, oil, gas, and technology sectors worldwide.

Job Title:
Customer Support(Voice)

Work Location:
Kolkata

Communicating over phone which involves working in different time zones.
Taking calls from Global clients and initiating the right responses to them, positively and professionally.

Shift: 24*7

Week Off: 6 days working 1 rotational shift

Requirements
Good Communication skills.
Flexible to work in night shifts.
Excellent English - both verbal and written communication skills.
Knowledge of customer service principles and practices.
Good technical knowledge.

Qualification:
Under Graduate/ Graduate/ Post Graduate.
Candidate should be ready to work from office.

Benefits

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist
system will be provided by company

Requirements
Good Communication skills Flexible to work in night shifts. Excellent English - both verbal and written communication skills Knowledge of customer service principles and practices Good technical knowledge
Qualification:
Under Graduate/ Graduate/ Post Graduate. Candidate should have there 80-100mbps broadband connectivity
Company Name: 2coms

Apply

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