BPO - Customer support voice - ECommerce (Kolkata)

Published date: 2024/01/10
  • Location: Kolkata, West Bengal, India
BPO - Customer support voice - ECommerce (Kolkata) 2coms Location: Kolkata (700091) - , Salary: 200000 - 300000Type: Permanent

Main Industry:
Job ID: 127835068Company: 2coms

Posted On: 20 June 2023 Looking For Experienced Candidates in a Renowned BPO Client Kolkata Our Company operates as a business services provider firm.

TheCompanyprovides business outsourcing and back office support solutions in banking, finance, telecom, healthcare, travel, hospitality, retail, consumer goods, oil, gas and technology sectors worldwide.

Designation:
Process Executive

Job Role:
• E-Commerce customer support voice support.
• Taking calls over the phone, which involves working in different time zones.
• Handling customer calls and initiating the right responses to them, positively and professionally.
• Flexible to work in shift.

Requirements-Excellent English
• In both verbal and written communication skills.
• Knowledge of customer service principles and practices.
• Good technical knowledge.
-Experience :AnyFresher & experienced in customer service role
• Shift:
Rotational Shift / Flexible to work in Night shifts
• Education :
Any undergraduate / Graduate / Post Graduate can apply.
Benefits-Drop is available only during odd hours provided the candidate is within the transport boundary.

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Company Name: 2coms

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