BPO : Customer Support : Freshers : R1RCM : Grads

Published date: 2026/11/07
  • Location: Bengaluru, Karnataka, India
Job Description

Greetings from Outpace Consulting

There is an ongoing requirement for Customer Support in R1RCM Bangalore

B.E - B.Tech : Can Not Apply

Candidates Must Have Excellent Communication

MODE OF INTERVIEW - Telephonic Interview

Pls Call: Blossom @ 7709891639, Angela @ 9529463334

You Can Also Share Your CV's on Above Numbers

You can also share CV through Whatsapp at the above numbers.

Job Description:
Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
To prioritize the pending claims for calling from the aging basket.
Should be able to convince the claims company (payers) for payment of their outstanding claims.
To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
Escalate difficult collection situations to management in a timely manner.
Review provider claims that have not been paid by insurance companies.
Handling patients billing queries and updating their account information.
Post cash and write off the contractual adjustments accordingly while working on the accounts.
Meeting daily/weekly and monthly targets set for an individual.

Desired Profile:
Should be willing to work in US Shift.
Fresher/Experience in Healthcare Revenue Cycle Management process.
Strong written and verbal communication skills.
Good computer skills including Microsoft Office suite.
Ability to prioritize and manage work queue.
Ability to work independently as well as in a team environment.
Strong analytical and problem-solving skills.
Good typing skills with a speed of min 30-35 words /min.

Key Skills
COMMUNICATION
BCOMBBABPOBJMCJOURNALISMBHMHOTEL MANAGEMENTBBMMBAICSEMCOMBSCMACOLLEGEISCAMITYMSCLORETOLANGUAGEBCAENGLISHPGDMMCACBSEFRESHERXAVIERPRESENTATIONMASS COMMUNICATIONLITERATUREUNIVERSITYBAPGDHR
Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Any Graduate

Company Profile

Outpace Consulting Services Private Limited

R1RCM

Company Info
View Contact Details
+

Salary:
2,00,000 - 2,75,000 P.A.

Industry:
BPO / Call Centre

Functional Area:
Customer Success, Service & Operations

Role Category:
Customer Success, Service & Operations - Other

Role:
Customer Service

Employment Type:
Full Time, Permanent
Company Name: Outpace Consulting Services

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