BPO Customer Care Collections Associate

Published date: 2026/11/08
  • Location: Noida, Uttar Pradesh, India
In these roles you will be responsible for:
• Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
• Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
• Analyzing medical insurance claims for quality assurance
• Resolving moderately routine questions following pre-established guidelines
• Performing routine research on customer inquiries.
• Developing and...
Company Name: NTT DATA Services

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