BPO calling jobs

Company Overview

Cognia Technologies LLP, a leading company in the BPO industry, is looking for a Call Center Executive to join our team in Jaipur. With our expertise and commitment to excellence, we strive to deliver exceptional customer service and satisfaction to our clients.

Role And Responsibilities
• Handle incoming calls from customers and provide assistance in resolving their queries and issues
• Maintain accurate and detailed records of all customer interactions
• Follow communication procedures, guidelines, and scripts to ensure consistent customer service
• Identify and escalate priority issues to the appropriate department or team member
• Collaborate with team members to achieve individual and team targets

Candidate Qualifications
• Intermediate qualification
• Minimum 6 months of relevant experience

Required Skills
• Excellent communication skills in Hindi and English languages

Contact Us: Interested applicants or any references can kindly reach us at Mobile/WhatsApp Talent Acquisition - Haarshika 8179414187Skills: telesales,communication skills in hindi,english commmunication skils,telemarketing,communication skills in english
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COGNIA TECH LLP
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