BPO / Calling / Customer Support

Published date: 2024/01/10
  • Location: Hyderabad, Telangana, India
Job Description

Job Title: Customer Support Advisor - (Voice)

Work from Office

Candidate should be a Fresher Graduate with no experience

Requirements

Job Requirement-

Candidate should have,
• Good Communication skills.
• Handling customer over the calls which involves working in different time zones.
• Communicate from Global clients and initiate the right responses to them, positively and professionally.
• Flexible to work in shifts.
• Excellent English - both verbal and written communication skills.
• Knowledge of customer service principles and practices.
• Good technical knowledge.

Qualification: Graduate only

Experience: Fresher

Shift: Rotational (24/7 shift)

Week Off: 2 days rotational week off

Role: Non Tech Support - Voice / Blended

Industry Type: BPO / Call Centre

Department: Customer Success, Service Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

PG: Any Postgraduate

Doctorate: Any Doctorate

Key Skills

This job is provided by Shine.com
Company Name: Fondstaff Private Limited

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