Bpo Call Centre
Published date: 2024/01/10
- Location: Greater Noida, Uttar Pradesh, India
Greetings for the day
Job Role - Hiring for BPO Process
BPO Call Center
Minimum Requiremnts
• 1. Graduation in any discipline.
• Should have good communication skills, and should be able to speak, read, and write in English /Hindi.
• Should be able to communicate confidently and politely with users.
• Experience of at least one year in a call center.
• Management and resolve customer complaints.
• Identify and escalate issues to supervisors.
• Provide product and service information to customers.
• Research required information using available resources.
• Research, identify, and resolve customer complaints using applicable software.
• Route calls to appropriate resources.
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
• Follow up customer calls where necessary.
Salary + Incentives + Inhouse meal Facility + Flexible Timings + Employment Benefit + Cab Facility + Life Insurance + Health Insurance.
Salary:
₹18,000.00 per month
Benefits:
• Food provided
• Health insurance
• Life insurance
Ability to commute/relocate:
• Greater Noida,
Uttar Pradesh:
Reliably commute or willing to relocate with an employer-provided relocation package (required)
Education:
• Bachelor's (preferred)
Experience:
• Cold calling: 1 year (preferred)
Speak with the employer
• 91 935598426
• Health insurance
Job Role - Hiring for BPO Process
BPO Call Center
Minimum Requiremnts
• 1. Graduation in any discipline.
• Should have good communication skills, and should be able to speak, read, and write in English /Hindi.
• Should be able to communicate confidently and politely with users.
• Experience of at least one year in a call center.
• Management and resolve customer complaints.
• Identify and escalate issues to supervisors.
• Provide product and service information to customers.
• Research required information using available resources.
• Research, identify, and resolve customer complaints using applicable software.
• Route calls to appropriate resources.
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
• Follow up customer calls where necessary.
Salary + Incentives + Inhouse meal Facility + Flexible Timings + Employment Benefit + Cab Facility + Life Insurance + Health Insurance.
Salary:
₹18,000.00 per month
Benefits:
• Food provided
• Health insurance
• Life insurance
Ability to commute/relocate:
• Greater Noida,
Uttar Pradesh:
Reliably commute or willing to relocate with an employer-provided relocation package (required)
Education:
• Bachelor's (preferred)
Experience:
• Cold calling: 1 year (preferred)
Speak with the employer
• 91 935598426
• Health insurance
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