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Bpo Call Centre

Published date: 2024/01/10
  • Location: Ahemdabad , Gujarat, India
PURPOSE: Experienced Support Engineers will get a chance to work on product implementation projects as well. We are looking for highly motivated Customer support engineers who are committed to resolve issues faced by our customers. Technical Skills: - Excellent customer handling skills. - Global customer support experience would be preferred. - Experience in product support will be an added advantage. - Good at Microsoft office. - Able to maintain procedural documents and reports with technical details, for building knowledge base. - Basic knowledge of HTML. - Basic understanding of the ticketing tool preferred. - Basic understanding of computer networks. - Excellent English communication skills Attitude: - Focused and detail-oriented - Analytical and problem-finding skills - Good at planning - Self-learner Expectations: ○ Regular follow up on each ticket. ○ Any technical issues should be reported to the technical team for immediate fix. ○ Quality of documentation should be maintained on each ticket handled. 0- 3 years experience can apply. Work From Office (Ahmedabad) Job Types: Full-time, Regular / Permanent, Fresher Salary: ₹10,000.00 - ₹25,000.00 per month Benefits: - Cell phone reimbursement - Commuter assistance - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus Language: - English (preferred
Company Name: Pyther Innovations Private Limited

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