bpo call center - Technical Support
Published date: 2024/01/10
- Location: Chennai, Tamil Nadu, India
Designation: Customer Service Professionals (Voice support)
Process: Technical Support.
Qualification: Any UG degree (PG graduation candidates can apply only with work experience)
Experience: 0 to 2 Years (Other BPO domain with good comm skill is more preferred)
Shift: Rotational Shifts (Must be flexible for any shifts)
Compensation: 2.05 LPA - 2.21 LPA
Please note: Interested applicants must be ready to join immediately and come with all your educational documents, address id proof and photo id proof
Responsibilities
Deliver service and support to end-users through calls
Follow standard processes and procedures;
Identify and escalate priority issues per Client specifications;
Redirect problems to appropriate resource;
Offer alternative solutions where appropriate with the objective of retaining customers and clients business;
Organize ideas and communicate chat messages appropriate to the clients and customers.
Additional Benefits:
Attractive incentives and other employee benefits (Exclusive of CTC)
Free cab facilities (Home pickup and home drop)
Client incentives
Requirements:
Candidate must have excellent comm skills in English
Must be flexible for rotational shifts
Other Bpo domain experiences with good comm skills are also preferred
Job Type: Full-time
Salary: ₹13,200.00 - ₹16,000.00 per month
Location:
• Chennai, Tamil Nadu (Required
Process: Technical Support.
Qualification: Any UG degree (PG graduation candidates can apply only with work experience)
Experience: 0 to 2 Years (Other BPO domain with good comm skill is more preferred)
Shift: Rotational Shifts (Must be flexible for any shifts)
Compensation: 2.05 LPA - 2.21 LPA
Please note: Interested applicants must be ready to join immediately and come with all your educational documents, address id proof and photo id proof
Responsibilities
Deliver service and support to end-users through calls
Follow standard processes and procedures;
Identify and escalate priority issues per Client specifications;
Redirect problems to appropriate resource;
Offer alternative solutions where appropriate with the objective of retaining customers and clients business;
Organize ideas and communicate chat messages appropriate to the clients and customers.
Additional Benefits:
Attractive incentives and other employee benefits (Exclusive of CTC)
Free cab facilities (Home pickup and home drop)
Client incentives
Requirements:
Candidate must have excellent comm skills in English
Must be flexible for rotational shifts
Other Bpo domain experiences with good comm skills are also preferred
Job Type: Full-time
Salary: ₹13,200.00 - ₹16,000.00 per month
Location:
• Chennai, Tamil Nadu (Required
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