BPO Call Center Executive
Published date: 2024/01/10
- Location: Uttarpradesh , Lucknow, Uttar Pradesh, India
Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our database in a comprehensible way Frequently
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