bpo call center
Published date: 2026/11/08
- Location: Coimbatore, Tamil Nadu, India
Job description
Roles and Responsibilities :
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Update our internal databases with information about technical issues and useful discussions with customers.
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members.
Inform customers about new features and functionalities
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives.
Candidate should possess excellent oral and written communication skills
Candidate with good customer service skills would be preferred
Job Types: Fresher, Full-time
Salary: ₹20,000.00 - ₹21,493.20 per month
Schedule:
• Night shift
Ability to commute/relocate:
• Coimbatore, Coimbatore - 641035, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Speak with the employer
+91
Roles and Responsibilities :
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Update our internal databases with information about technical issues and useful discussions with customers.
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members.
Inform customers about new features and functionalities
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives.
Candidate should possess excellent oral and written communication skills
Candidate with good customer service skills would be preferred
Job Types: Fresher, Full-time
Salary: ₹20,000.00 - ₹21,493.20 per month
Schedule:
• Night shift
Ability to commute/relocate:
• Coimbatore, Coimbatore - 641035, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Speak with the employer
+91
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