bpo call center
Published date: 2026/11/07
- Location: Maharashtra , Pune, India
CALL OR WHATSAPP YOUR CV ON 8439110550 HR VIREN
PLEASE SEND YOUR CV THROUGH WHATSAPP NUMBER MENTIONED ABOVE , IF YOU ARE SHORTLISTED THAN OUR EXECUTIVES REVERT BACK TO YOU
1. Fixing appointments and enquiry visit conversion
2. Telephone etiquette with call quality adherence
3. First Call Resolution (FCR) of enquiry calls
4. Average wait time of patients during the call (Call holding)
5. Call transfer rate
6. Customer call frequency
7. Ensure all the calls are answered properly without getting missed out
8. Quality parameters followed as per SOP's
9. Feedback from the patients and their satisfaction
PLEASE SEND YOUR CV THROUGH WHATSAPP NUMBER MENTIONED ABOVE , IF YOU ARE SHORTLISTED THAN OUR EXECUTIVES REVERT BACK TO YOU
1. Fixing appointments and enquiry visit conversion
2. Telephone etiquette with call quality adherence
3. First Call Resolution (FCR) of enquiry calls
4. Average wait time of patients during the call (Call holding)
5. Call transfer rate
6. Customer call frequency
7. Ensure all the calls are answered properly without getting missed out
8. Quality parameters followed as per SOP's
9. Feedback from the patients and their satisfaction
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