BPO Business Sys. Analysis Senior Analyst
Published date: 2024/01/10
- Location: Chennai, Tamil Nadu, India
Analyzes business and user needs, documents requirements and revises existing system logic difficulties.
Implements systems applications and tests end user processes.
Creates / delivers correspondence, presentations, and other materials for end user training.
Responds to client inquiries involving application questions.
Develops customized queries and reports utilizing more complex table matrices.
Interacts with clients, internal and external, acting as a key liaison between business and technology areas.
Documents business rules / functional requirements to support system enhancements.
Oversees external product vendors’ performance and collaborates on future system enhancements.
Works with the user to select or create appropriate scenarios to test all results to determine whether system changes met project specifications.
Skills Required
Solid knowledge of system development methodology, project management and system architecture.
Solid analytical / problem solving skills.
Strong influencing and excellent communication skills.
Ability to translate between nontechnical business users and technical IT resources.
Strong client service attitude.
Strong organizational and time management skills
Implements systems applications and tests end user processes.
Creates / delivers correspondence, presentations, and other materials for end user training.
Responds to client inquiries involving application questions.
Develops customized queries and reports utilizing more complex table matrices.
Interacts with clients, internal and external, acting as a key liaison between business and technology areas.
Documents business rules / functional requirements to support system enhancements.
Oversees external product vendors’ performance and collaborates on future system enhancements.
Works with the user to select or create appropriate scenarios to test all results to determine whether system changes met project specifications.
Skills Required
Solid knowledge of system development methodology, project management and system architecture.
Solid analytical / problem solving skills.
Strong influencing and excellent communication skills.
Ability to translate between nontechnical business users and technical IT resources.
Strong client service attitude.
Strong organizational and time management skills
0 page views
Related listings
-
BPO DirectorBPORoles and Responsibilities Manage healthcare payer BPO operations delivery - focused on Claims/ Provider Data management, or Enrollment and Billing (Membership and Premium Services) Manage operational metrics, quality, SLA performance Responsible for...2026/11/09
-
bpo voice processBPOHIRING KANNADA VOICE PROCESS / FRESHER ELIGIBLE 50 OPENINGS AVAILABLE / CONTACT PERSON BALA +91-XXXXXXXXXX/ MOBILE NUMBER IN TEXT SEVEN, ZERO, NINE, TWO,NINE, EIGHT, TWO,FIVE, ONE, THREE, ANY QUALIFICATION ACCEPTABLE/ virtual interview availble • Inb...2026/11/09
-
bpo voice processBPOTAMIL VOICE PROCESS. FRESHERS ALSO ELIGIBLE apply females only. contact ; 7092982513 JOB ROLE ; CUSTOMER SUPPORT, SALARY FRESHER GET 15K, EXPERIENCE SALARY NEGOTIABLE, NEED IMMEDIATE JOINER, 7092982513 CALL BALA Job Types: Full-time, Fresher Salary: ...2026/11/09