BPO Assistant Manager
Published date: 2026/11/07
- Location: Maharashtra, Pune , India
-Minimum relevant experience of 4-7 years preferably from the BPO industry. (Inbound Voice Process).
Develop Strong process Knowledge.
Develop and implement methods to create, track, measure, and communicate processes and systems.
Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities.
Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
Ability to identify strengths and weaknesses of team members and suitably make changes if required.
Develop Strong process Knowledge.
Develop and implement methods to create, track, measure, and communicate processes and systems.
Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities.
Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
Ability to identify strengths and weaknesses of team members and suitably make changes if required.
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