BPO Agents
Published date: 2026/11/08
- Location: Guwahati, Ass, India
Job Description
· Answering and explaining the product and services offered by the company.
· Contacting existing customers as well as prospective customers using scripts.
· Obtaining customer information and other relevant data.
· Asking questions to the customer and understanding their specifications.
· Resolving queries and issues related to the products and services.
· Making recordings of all the sales phone calls and sales deals.
· Maintaining the database of the customers on a regular basis.
· Suggesting solutions based on customer’s needs and requirements.
Requirements /Pre-requisite
· Education - Minimum 12th Pass or Any Graduate
· 6 months work experience in any outbound voice process / Should have worked as a Telecaller in any outbound call center for at least 6 months
· Should have good vocabulary in English, Hindi & any one South Indian language vocabulary i.e.Telagu, kannada, Malyalam, Tamil would be an added advantage.
Job Type: Full-time
Salary: ₹8,000.00 - ₹12,000.00 per month
Benefits:
• Health insurance
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
COVID-19 considerations:
wearing a mask
Ability to commute/relocate:
• Ulubari, Ulubari - 781007, Assam: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Speak with the employer
+91 9324942401
· Answering and explaining the product and services offered by the company.
· Contacting existing customers as well as prospective customers using scripts.
· Obtaining customer information and other relevant data.
· Asking questions to the customer and understanding their specifications.
· Resolving queries and issues related to the products and services.
· Making recordings of all the sales phone calls and sales deals.
· Maintaining the database of the customers on a regular basis.
· Suggesting solutions based on customer’s needs and requirements.
Requirements /Pre-requisite
· Education - Minimum 12th Pass or Any Graduate
· 6 months work experience in any outbound voice process / Should have worked as a Telecaller in any outbound call center for at least 6 months
· Should have good vocabulary in English, Hindi & any one South Indian language vocabulary i.e.Telagu, kannada, Malyalam, Tamil would be an added advantage.
Job Type: Full-time
Salary: ₹8,000.00 - ₹12,000.00 per month
Benefits:
• Health insurance
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
COVID-19 considerations:
wearing a mask
Ability to commute/relocate:
• Ulubari, Ulubari - 781007, Assam: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Speak with the employer
+91 9324942401
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