Home Jobs Contact
Register For employers Post a Job

Blended Chat Process

Published date: 2024/01/10
  • Location: Kolkata, West Bengal, India
We are looking for candidates on PAN INDIA basis for our WORK FROM HOME job. Any candidate who is Class 12 pass can apply, but his typing skill should be good. This is 5 days a week work from 10 AM to 5PM Monday to Friday. Candidates should be comfortable and fluent in any ONE of these language English, Hindi, Telegu, Tamil, Kannada and Malyalam. Candidates no bar and candidates salary depends on there Qualification and Experience.ROLE1. Talking with the customer and understanding there issues2. Confirming the customer details3. Escalating the issues of the customer to the higher authority or connecting them to the support desk as and when required4. Follow up the customer5. Motivating them to review there experience with usResponsibility1. Escalating the issue to the higher authority and ensuring there issues is been resolved2. Ensuring that the customer problem has been resolved and follow up with them after 14 days from the day there issues has been resolved3. Maintaining the database of the customer been approached4. Trouble shooting there basis issues5. Ensuring that the customer doesnt have any further queries or issues.Job ProfileCandidates job is very simple, talk to the customer, confirm there details, narrow down there issues and connect/escalates there issue to the Support team.FRESHERS ARE WELCOME
Company Name: Environmental Services Centers Ca

Apply

2 page views

Related listings

  • OFFERS Exp in International Inbound BPO SALES Call NOW
    BPO
    BPO
    Dear Candidate, Greeting from Webvio Technologies Pvt Ltd HIRING CANDIDATES LOCATED AT KOLKATA WE'RE Hiring for International Voice Process- US Travel process Interview Mode- Face 2 Face Interview Only Contact: HR Pritha
    2026/11/09
  • Telecalling International BPO
    BPO
    BPO
    Secondary Education Required • Minimum 6 months experience in outbound calling (lead generation preferred) • Should have excellent communication in English. • Excellent phone manner and articulation • Ability to type minimum 20 WPM (words per mins) •...
    2026/11/09
  • Domestic Bpo
    BPO
    BPO
    Fresher and Experience both can apply • skill: Good Communication Skill • Basic computer skill Rolls and Responsibility : Need to call the customer or answer customer call to resolve there issues.Fixed Salary with PF and ESITiming: 9am-6pm/10am-7pmRo...
    2026/11/09