Billing Associate

To assess – on a weekly and/or monthly basis (Client-dependent) – the ability to accurately bill Clients based on the accuracy of raw data available and then to perform a quality control check on billing accuracy, identifying gaps and recommending plans for their resolution. The person will be responsible for liaising with other departments both within and outside Billing Services therefore a strong Customer Services ethic is paramount. Additionally, this role will work with the Credit Control team within Billing Services in the reduction of outstanding debt for their Key Clients.

Main Duties and Responsibilities:

Bachelor or Associate's degree in Accounting or Finance desired
1+ year of Billing experience required
Sound knowledge of Excel - Pivot Tables and Vlookup experience are required
Understanding of the importance of accurate billing and service provision
Background in Customer Service preferred, but not crucial
Must be organized, dedicated, and possess excellent communication skills
Qualifications:

Good knowledge of MS Excel
Analytical mind – evidenced by experience or qualification
Confidence to recommend alternate ways of data preparation
Essential Experience:

Finance/Billing related experience in a manual context
Direct Customer support/engagement
Strong stakeholder management skills, especially as the role is particularly client facing
Preferred Experience:

Billing / Invoicing
KPI delivery

Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.


Moving Our World Forward by Delivering What Matters.


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